Service

A PROFESSIONAL SERVICE TEAM IN TORONTO, SACKETS HARBOR, AND THROUGHOUT THE LAKE ONTARIO REGION

AT NAVY POINT, WE APPLY THREE PILLARS OF CUSTOMER SERVICE TO ACHIEVE OUR GOAL OF 100% CUSTOMER SATISFACTION.

PASSION

At Navy Point we are passionate about boating. It is in our bones. Every one of us is dedicated to maximizing your enjoyment on the water. We know summer is short and the season is sweet so we make sure your family has the best experience on the water possible.

EXPERIENCE

Navy Point has been making our clients’ boating dreams come true for over two decades. Peter Leubner, our Vice President of Service is also the Corporation Vice President and Co-Owner. Peter has over 30 years of experience in the marine service field and is one of a select few individuals recognized by ABYC ( American Boat and Yacht Council) as a certified technician.  Our service team has over 90 years of combined experience, a claim few service departments can make.

KNOWLEDGE

A knowledgeable and dedicated service team who are committed to working with their clients before and after the sale. At Navy Point our clients become our friends and most develop life long relationships. Our service Technicians receive on going training from our boat and equipment manufacturers to ensure the most up to date and professional knowledge base. Navy Point is a Certified Raymarine Installer, and is an authorized dealer and repair facility for Yanmar, Westerbeke, Volvo diesel to name a few.

AND IF THAT ISN’T ENOUGH  NAVY POINT IS AN INTERNATIONAL COMPANY

As an international company we can sell and service boats in Canada and the United States and have the knowledge and expertise to navigate the intricacies of customs and importation issues. So if you want your boat delivered in Canada or state side, Navy Point can make it happen.

WE DON’T EXPECT YOU TO TAKE OUR WORD FOR IT, HERE ARE JUST A FEW OF THE COMMENTS WE RECEIVE FROM OUR CUSTOMERS:

“Thanks again for the first rate service and assistance you have provided on our wonderful new boat. We are truly pleased with the boat and your service. It is not often these days that such attentive support is provided so willingly.”

“The aftermarket work done (which was significant and continuing) at Sackets Harbour by Navy Point has been amazing. We had quite a bit of custom work done. In particular we asked to have bunk beds made in the 2 V-berth cabins so that our kids could have friends over. There was no blueprint for this. Nonetheless the workmanship is nothing short of spectacular. The bunks look as if they are factory ordered with the style quality and aesthetic matching so flawlessly that you would think that this is how the boat was meant to be.”

Service Request

Thank you for using the Navy Point On line Work Order System. Please Enter the details of your Service Request in the following form and someone from our service department will contact you. You will receive an email confirming your request.